Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Kaushiki Infotech Solutions Private Limited and its affiliates including thepcbazar.com, (collectively "The PC Bazar") collect and process your personal information through thepcbazar.com website, devices, products, services that reference this Privacy Notice.

By using The PC Bazar Services you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Notice.

Personal information subject to this Privacy Notice will be collected and retained by The PC Bazar, with a registered office at Flat 1A, 364/14 NSC Bose Road, Naktala, Kolkata-700047.

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

Information You Give Us: We receive and store any information you provide in relation to The PC Bazar Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services.

Automatic Information: We automatically collect and store certain types of information about your use of The PC Bazar Services, including information about your interaction with content and services available through The PC Bazar. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses services and other content served by or on behalf of The PC Bazar on other websites.

Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. 

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

• Purchase and delivery of products and services. We use your personal information to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
• Provide, troubleshoot, and improve services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the The PC bazar Services.
• Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience.
• Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services. 
• Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws.
• Communicate with you. We use your personal information to communicate with you in relation to The PC Bazar Services via different channels (e.g., by phone, e-mail, chat).
• Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. 
• Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, and others. We may also use scoring methods to assess and manage credit risks.

• To enable our systems to recognize your browser or device and to provide and improve The PC Bazar Services, we use cookies and other identifiers. For more information about cookies 

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below and with The PC Bazar and subsidiaries that The PC Bazar controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

• Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links, processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with applicable law.
• Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that thepcbazar.com. or Kaushiki Infotech Solutions Private Limited or any of its affiliates, or substantially all of their assets are acquired, customer information will of course be one of the transferred assets.
• Protection of The PC Bazar and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

We design our systems with your security and privacy in mind.

• We work to protect the security of your personal information during transmission by using encryption protocols and software.
• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, processing, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
• Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
• It is important for you to protect against unauthorized access to your password and to your computers, devices and applications. Be sure to sign off when finished using a shared computer.

Third-Party Advertisers and Links to Other Websites: The PC Bazar may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.

Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant The PC Bazar ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address. Some ad companies also use this information to serve you relevant ads from other advertisers. 

You can access your information, including your name, address, payment options, profile information, household settings, and purchase history in the "Your Account" section of the website. To request access to personal information that is not available through Your Account you can submit a request.

If you have any questions as to how we collect and use your personal information, please contact our Grievance Officer . 

• The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of The PC Bazar Services, we recommend that you leave them turned on. For instance, if you block, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Services that require you to Sign in.
• If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account here and blocking cookies on your browser.
• You will also be able to opt out of certain other types of data usage by updating your settings on the applicable The PC Bazar website. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.

The PC Bazar does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under the age of 18 years, you may use only with the involvement of a parent or guardian.

If you choose to use Amazon Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the prevailing law in India. If you have any concern about privacy at Amazon, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes.

Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us When You Use The PC Bazar Services

You provide information to us when you:

• search or shop for products or services in our marketplace;
• add or remove an item from your cart, or place an order through or use The PC Bazar Services;
• provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile;
• talk to or otherwise interact with our representatives.
• upload your contacts, including access to mobile device contacts for certain services;
• configure your settings on, provide data access permissions for, or interact.
• communicate with us by phone, e-mail, or otherwise;
• complete a questionnaire, a support ticket, or a contest entry form;
• upload or stream images, videos or audio or other files while using The PC Bazar Services;
• participate in Discussion Boards or other community features;
• provide and rate reviews ;
• specify a Special Occasion Reminder; or
• employ Product Availability Alerts, such as Available to Order Notifications.

As a result of those actions, you might supply us with such information as:

• identifying information such as your name, address and phone numbers;
• payment information;
• your age;
• your location information;
• your IP address;
• people, addresses and phone numbers listed in your Addresses;
• e-mail addresses of your friends and other people;
• content of reviews and e-mails to us;
• the personal description and photograph in Your Profile;
• voice recordings when you speak to Alexa;
• images, videos and other content collected or stored in connection with The PC Bazar;
• information and officially valid documents regarding identity and address information, including PAN numbers;
• credit history information;
• corporate and financial information; and
• device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them.

Automatic Information

Examples of the information we collect and analyze include:

• the internet protocol (IP) address used to connect your computer to the internet;
• login, e-mail address, and password;
• the location of your device or computer;
• content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
• device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
• thepcbazar.com metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
• version and time zone settings;
• purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like Bestsellers, Trending;
• the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
• phone numbers used to call our customer service number; and
• images or videos when you shop in our store using thepcbazar.com.

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Information from Other Sources

Examples of information we receive from other sources include:

• updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
• account information, purchase or return information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services;
• information about your interactions with products and services offered by our affiliates;
• search results and links, including paid listings (such as Sponsored Links);
• information about internet-connected devices.

Information You Can Access:

Examples of information you can access through thepcbazar.com include:

• status of recent orders.
• your complete order history;
• personally identifiable information (including name, e-mail, password, and address book);
• payment settings (including payment method information, promotional certificate);
• e-mail notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
• recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
• shopping lists
• your content, devices, services, and related settings, and communications and personalized advertising preferences;
• content that you recently viewed;
• voice recordings associated with your account;
• Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);

Grievance Officer:

Please find below the details of the grievance officer:

Name: Rabindra Nath Mitra

Designation: Grievance officer

e-mail PDF: hello@thepcbazar.com

Address: Kaushiki Infotech Solutions Private Limited, Flat 1A, 364/14 NSC Bose Road, Naktala, Kolkata- 700047