Frequently Asked Questions

To begin ordering, you may visit the ThePCbazar website on your desktop or mobile browser.

Steps to place an order:

1. Select the items which you want to order.
2. Add those items to your “Shopping Cart”.
3. After reviewing your shopping cart, click on “Proceed to Checkout”.
4. You’ll be prompted to sign in to Amazon.in account, you can sign in using your email address if you already have an account.
5. If you’re a new customer, click on create account option on the sign in page to create a new account.
6. Enter the address where you want to receive your order.
7. Select the payment method, add the details and click on “Continue”.
8. Review your order and click on “Place your Order” button and Pay to complete the transaction.

Note: The delivery speeds, dates and delivery address cannot be changed once an order is placed. 

 we offer the option to bulk buy products for business customers at no extra cost. You can also get an option of quantity discount. For bulk order please call or WhatsApp on 8170987247 or email us at hello@thepcbazar.com

Cash on Delivery is one of the payment methods for making purchases on thepcbazar.com. When you select Cash on Delivery as your payment method, you don't have to make any advance payment. You pay for your order only when you receive it.

 You would not be able to change or modify the number of items once you have already placed an order. You can place another fresh order with the desired modifications. However, you can change your shipping preferences in Your Account at any time after placing your order as long as the order hasn't entered the shipping process yet. 

 If you have ordered a wrong item, you can cancel the order. In case, the order is already shipped and out for delivery, you can return the order. 

ollow the steps below to order an item again -

1. Go to Your Orders.
2. Click on the Buy Again Tab. You will see a list of items you had previously purchased.
3. Add to Cart the items you wish to purchase again.
4. Go to the cart and follow the onscreen instruction to complete the order.

The products ordered by you  are delivered in following ways:

• PC Bazar fulfilled delivery;
• Delivery by third party carriers;

For details regarding shipment & delivery or tracking your package detail will be shared to you after confirmation of order.

Payments can fail for the following reasons:

• You enter incorrect credit or debit card details, e.g. name on the card, card number, CVV, 3D secure PIN and expiry date. Your transaction can fail if your billing address PIN code is incorrect.
• You provide card details that are no longer valid or need to be updated.
• Your bank is going through an outage.
• You close or refresh the page or go back to the previous page while the transaction is being processed by your bank.
• Your card may be blocked for online transactions.

You may also receive a payment pending message for the following reasons:

• Payment confirmation pending:If you paid for your order using net banking, we may be awaiting the payment confirmation from your bank. This can take a few days. For an immediate status, contact your bank.
• Problem in contacting your bank or credit card:We may be unable to contact your bank or card issuer which can cause delay. If so, you'll receive an email from us.
• Incomplete payment:If your initial payment attempt was unsuccessful, your payment might stay in pending stage. In such cases, try to revise the payment when you receive an email from us, so that we can process your order immediately. Once the mentioned timeline has passed, the order will be auto cancelled.

Note:

• If your payment is still processing, you'll see "We haven't received payment confirmation from your bank or credit card yet". In such cases, don't attempt paying a second time unless you're sure that your payment failed. If you accidentally pay twice, we'll refund your extra payment within a few days.